Insight • November 30 ,2023

Navigating TOS Evolution: Strategies for A Seamless Transition

TOPIC • Terminal Operations (TOS)

The terminal management industry is highly competitive, and ports must operate with peak efficiency to remain competitive in the globalized trade era. Emerging terminals can differentiate themselves by providing adaptable and personalized service through agile and intelligent operations, requiring investment in new technology like Terminal Operating Systems (TOS).

Is There Any Value in Upgrading? 

Efficient terminal operations are crucial for providing quality service and attracting customers. While manual systems can be used, they are limited beyond a certain cargo volume threshold. Real-time monitoring is essential to mitigate inefficiencies. Incorporating a Terminal Operating System (TOS) can improve productivity and provide a comprehensive view of all transactions for informed decisions and future planning. Advancements in cloud technologies and reduced computer hardware expenses make a TOS a cost-effective investment with a high return. Navis TOS is able to reduce operational costs, increase terminal productivity, provide real-time electronic data interchange, and provide world-class support set up you up for success. Whether cloud-based, on-prem, or hybrid, we have solution build with your terminal in mind.

Putting People First, Not Tech 

The success of a TOS migration depends on effectively managing the human aspects. This requires investments in appropriate skills and resources, acknowledging and addressing diverse viewpoints, involving the right individuals in the project, refining processes, and implementing a change management strategy. Comprehensive training tailored to distinct user groups and roles is vital, empowering users with the requisite skills and generating positive momentum for the project. Continuous investment in people throughout the project lifecycle is essential to ensure their alignment with the new TOS. Navis TOS incorporates a customer-forward approach by providing versatile training options whether it’s in person or demand. Navis TOS offers flexible training options for customers through Kaleris Training, which includes a full suite of online, self-paced training modules accessible globally 24/7. The training content uses proven techniques to engage learners and measure learning growth, including social interactions, visual learning, socratic questioning, gamification, and quizzes. At Kaleris, we empower terminal staff members to utilize Navis TOS so that they can do their job better.

A Holistic View of Interconnected Systems 

When implementing a new Terminal Operating System (TOS), it’s important to consider the existing networking infrastructure, hardware, and IT strategy. Upgrades may be necessary to ensure the TOS can function effectively and deliver its benefits without causing user frustration. The TOS should also align with broader IT frameworks, integrate with critical tools, and possess the flexibility to assimilate new technologies. Additionally, industry-standard TOS requires a well-structured server environment, including core power, data backups, disaster recovery measures, and system monitoring strategies. Our Execution and Visibility Platform (EVP) is the key that unlocks the data gaps across multiple nodes while enabling customers to control how and where they wish to be more connected. We understand that visibility alone is not enough to fix the challenges within supply chain. At Kaleris, we don’t just see the problem, we solve the problem. Our Berth Window Management (BWM) and Berth Optimization Service (BOS) are powered through EVP to improve berth planning and execution, reducing inefficiency.

Smooth Sailing Through Terminal Operating System Migration 

Migrating to a new Terminal Operating System (TOS) can be challenging, especially during the critical ‘go live’ phase. A competent TOS vendor with automated tools and experience is crucial to ensure a smooth transition and preservation of historical data. Planning and managing the go-live process is also essential, striking the right balance between a hands-off approach and cautious method to ensure confidence in the new system’s functionality. Parallel operations with spot audits can ensure accurate cargo records and seamless integration with the previous system. Our Navis TOS experts provide 24/7 support for a smooth onboarding process. We go through training sessions and meetings throughout the implementation process for a successful go-live as well as provide support after to make sure your team is taking full advantage of our TOS.

Are You Ready to Seize the Opportunity? 

Transitioning from an in-house system to a structured Terminal Operating System (TOS) has the potential to elevate your terminal’s efficiency and revolutionize customer service delivery. The advantages are clear-cut; however, the real hurdle lies in orchestrating a meticulous transition that promptly translates into tangible business gains. With over 30 years of mission critical terminal operating expertise, Navis TOS innovation has led major operational transitions for ports all over the world. Our depth of Professional Services expertise combined with the latest version of our Navis TOS makes a smooth transition a reality. And because we constantly evolve our technology, we have a system specifically designed to handle every type of cargo. including container, general cargo, project cargo, RoRo and more.


Written by Kunal Singh, Solutions Architect at Kaleris


About Kaleris
Kaleris is a leading provider of cloud-based supply chain execution and visibility technology solutions. Many of the world’s largest brands rely on Kaleris to provide mission-critical technology for yard management, transportation management, maintenance and repair operations, terminal operating systems, and ocean carrier and vessel solutions. By consolidating supply chain execution software assets across major nodes and modes, we address the dark spots and data gaps that cause friction and inefficiency in the global supply chain.