Insight • January 16 ,2025

The Great Divide: Closing the communication chasm between terminals and shippers

TOPIC • Terminal Operations (TOS)

The Great Divide: Closing the communication chasm between terminals and shippers

In the fast-paced world of global logistics, the ability to track and share cargo status information is critical. Yet, despite advancements in technology, shippers and Beneficial Cargo Owners (BCOs) often experience a lack of transparency once their cargo reaches marine terminals. This communication gap explored in our latest research, has been described as “The Great Divide,” and it remains a significant challenge for the industry today.

This report, in partnership with Thetius, explores some of the factors behind this visibility disconnect and its impact on the wider supply chain efficiency. By examining the interplay between technology, incentives, and the value of collaboration, it provides actionable insights to help bridge this divide and foster a more transparent logistics ecosystem.

 

 

This report addresses key questions, including:

  • Why does a visibility gap exist between marine terminals and shippers?
  • How do fragmented systems and misaligned objectives contribute to the problem?
  • What impact does poor visibility have on supply chain efficiency and agility?
  • What strategies can help improve connectivity and collaboration across the supply chain?

Cargo visibility is essential to building a resilient and agile logistics network. By addressing “The Great Divide,” this report offers practical steps to align industry objectives and create integrated, real-time solutions for cargo management.

Thetius also hosted a webinar that examined the root causes of the visibility disconnect between terminals and other supply chain players and provided actionable recommendations to enhance collaboration, optimize technology, and improve the flow of information across the supply chain.

Watch the webinar as industry experts discuss strategies for integrating existing systems and prioritizing interoperability to create a more connected and resilient digital ecosystem.

Fill out the form below to view the full recording.

Fill out the form below to download the full report.