Success Story • September 22 ,2022

BIG RIYADH FACILITY – Case study

TOPIC • Carrier & Vessel Solutions (CVS)

BIG RIYADH FACILITY SEES MAJOR IMPROVEMENTS WITH N4

NAVIS N4 HAS AUTOMATED ALL PROCESSES IN COMPARISON TO THE MANUAL WORK BEING DONE EARLIER. GATE AND YARD ACTIVITIES HAVE BEEN STREAMLINED. DELIVERY RATE OF CONTAINERS HAS INCREASED. REPORTING IS SIMPLIFIED. NAVIS N4 HAS ENABLED OPERATIONS TO PERFORM BETTER. - Tawfik Chilmeran, IT Director, BAAS International Group

The BAAS International Group (BIG) utilizes Navis N4 at their Riyadh Dry Port Facility, serving the Saudi Arabia Railways with a container management and processing facility.

CHALLENGES

  • Solved for the following challenges with Navis N4:
    • Equipment utilization in the yard
    • Efficiency with gate processes
    • Customer communication and satisfaction
    • Operational visibility
    • Event monitoring
    • Reporting

USE CASE

  • Purchased Navis N4 over the following competitors:
    • Tideworks
    • TSB
    • In-house development
  • Rates the following N4 capabilities, as they compare to competitors:
    • Reliability: somewhat superior
    • Scalability: somewhat superior
    • Performance potential: superior
    • Technology performance: superior
    • Company expertise: superior
  • Saw a return on their TOS investment in 1- 6 months

RESULTS

  • Moved to Navis N4 for the following reasons:
    • To update to a more modern platform
    • To better optimize operations
    • To prepare for or implement automated equipment or operational processes
    • To support changing business requirements
    • To improve competitive advantages
    • To improve ROI potential
  • Increased the productivity of their IT staff by > 75% with Navis N4.
  • Increased gate operational productivity by >75% with Navis N4
  • Productivity of their yard operation increased by >75% with Navis N4