A report by Thetius, commissioned by Kaleris, identifies major challenges faced by general cargo terminals, including manual record-keeping, managing diverse cargo types, disconnected departmental systems, inefficient coordination, lack of data centralization, underutilized yard space, evolving trade patterns, and cybersecurity risks. These issues negatively impact various terminal activities. The report suggests that a TOS can address these challenges, improving operational efficiency.
Thetius recommends a phased approach to implementing digital solutions, starting with identifying current inefficiencies and achieving quick wins, deploying proven technology, focusing on configuration over customization, and strategic change management. With a well-executed digital transformation roadmap, general cargo terminals can gain significant competitive advantages and profitability.
Download the report below.